Our Core
We believe that our clients’ success is our success; we believe in professionalism, we consistently maintain high standards for service and consultants to be always able to bring the best team of senior consultants to bear on every single project.
We understand our client’s business needs, we comprehend their business specific language. We live the way they live. We help enterprises explore extraordinary opportunities, manage and sustain growth, and maximize revenue.
Potentially retain ≥ 22% Project Cost and Schedule Variance
Through our diverged geographical presence, and as we operate on one continent within multiple time zones, our Support Associate Experts (SAEs) are available to provide services in person on virtual platforms 24 hours daily.
English, French and Portuguese Speaking Experts
Our network of expertise based in multiple African Countries are fluent in English, French and Portuguese. They represent the core of our fluidity and are a definite asset in communicating with the project stakeholders and minimizing the gap that usually occurs due to language and culture barriers.
Saharan African Experience
Our Support Associate Experts (SAEs) cumulatively have proven experience in executing different projects for several entities within the West, Central and East Africa.
World Class Training and Portfolio Management
5EAST outsources experienced Portfolio Managers to many worldwide elite enterprises and individuals for Training and Sis Sigma Managerial Improvement Services. Increase your performance efficiency ratios by experiencing our Portfolio, Program and Project Management Expertise Services that is embedded in our proposed services.
Portfolio
While enterprises may not be able to control interrupting events, we help in forecasting, analyzing and managing the impact it has on the business by working closely with companies and stakeholders to identify risk and limit its impact. Our customized solutions and tools which provide answers to real world challenges in critical areas of exposure has been deemed highly effective over the years.
Contract Advisory
The successful implementation of every Project, Program or Portfolio can be influenced greatly by timely input and advisory of a Contract Specialist.
At 5EAST we provide the best influence possible. Our advisory bouquet of impact include:
- Contractual Advice
- Innovative Contract Design Procurement Guidance
- Dispute Avoidance Mechanism
- Project Variance Management
- Earned Variance Estimation and Management
- Claims Management Expertise Validation
Early involvement allows 5EAST to have greatest impact with influencing issues and enhances the opportunities for settlement, improving your position.
We operate across all industry sectors around Sub-Saharan Africa. Our Contract Specialist can support any Project Initiative with independent, reliable, fact-based advice to assist you in understanding the issues facing your projects and business. We then help you manage and resolve those issues. Our service is client focused and built upon a deep understanding and knowledge of the environments in which you operate.
WHAT WE DELIVER
Early involvement allows us to have the greatest impact with influencing issues and enhances the opportunities for settlement. Our Contract Specialists include Procurement, Projects, Cost Estimators, Risk Management Experts & EVM Analysts. Our experience ranges from designing small works packages to advising on multimillion Projects, Programs & Portfolios.
Our approach is centered on working in partnership with our clients to identify, achieve and surpass their diesel requirement needs. This allows us to maximize the benefits of their investments and meet their objectives, be it releasing the time and cost burden of contract monitoring, or creation of a facilities management strategy for an asset portfolio.
Healthcare Contract Administration
Health Care Contract Administration is the execution and monitoring of a Contract for the purpose of maximizing performance efficiency rations and avoiding risks. Our independent and lean six sigma management strategies employs total quality management tools in advising and allows us to focus entirely on maximizing value for our client portfolio. We have experience working on a diverse range of Healthcare Contract Administration Project. This allows us to provide solutions that are tailored to meet our clients’ requirements, which range from ascertaining the total lifecycle cycle costings to be acquired assets, to technical due diligence on a potential new investment. Whether we are cost saving efficiencies to managing their spend needs, we are always focused on getting the best out of your Contracts to ensure consistent Value for Money (VfM) spending.
Purpose: Contracts serves as the legal basis with which multiple entities can have the RIGHT foundational to the relationship that Hospitals, Health Systems and Medical Staff can have with Vendors and should inform every decision made regarding services provided. Every Hospital or National Health Insurance System must coordinate and manage its Contracts with a detailed implementation mechanism in place for each Vendor area including spend analysis.
Each Contract:
- Sets out the terms of the Agreement between both entities.
- Details the expectations within that Partnership.
Our aim is to ensure your Medical Facility or Health System delivers high performing Agreements for spend optimization. That begins with an efficient Contract Administration System.
Why Your Hospital Needs A Contract Management System
Vendor agreements contain defined terms covering areas including renewals and changes to pricing. Contractual notification dates can range from thirty days prior to a renewal period to twelve months. Missing these key milestones can mean being subject to auto renewal. Allowing Health Care Contracts to auto-renew creates lapses which can be exploited to the detriment of maximizing operational profits and reducing costs respectively.
One of the common errors a Health Care Contract Administration is to neglect regularly examining the Service Level Agreement (SLAs) and to be stuck in a RIGID Contract Implementation Cycle.
This is where 5EAST ® can help.
Operations & Predictive Maintenance of Telecom Cell Sites
Our Operation and Maintenance has had a humble beginning in 2011 with projects from GloMobile Limited. Our Operations and Maintenance (O&M) services are targeted Complete Site Care, that is, complete maintenance management responsibility for our client’s communication systems on a 24X7 basis.
Our six sigma management methodlogies, experienced resources and fast, flexible response to changing and challenging circumstances ensure that client’s network operates continuously and reliably. We offer a full suite of services including contractual repairs as well as corrective, preventive, proactive and designed maintenance.
Our Contract & Engineer Specialists are project-specific and are well trained in specific skills required for O&M in the Telecom Industry.
Work Scope Includes:
- Project Management as per client’s passive infrastructure needs.
- Undertaking applicable Civil Works.
- Operation and Maintenance (O & M) of Cell Sites (Both Indoor & Outdoor Units)
- Provision of Security Services at Tower Sites
- Rust Care of Diesel Holding Tanks
CONTRACT & PROJECT MANAGEMENT
As a company we have an experienced Contract & Project Specialist which can manage all the activity of a given Project right from preparing a detailed BOQ/BOS through election of Vendor screening, appraisal and selection, to execute a Project & document to the entire Operation. This enables our clients to reduce the in-house manpower cost which is a requisite for the Project Conception, Design and Take-Off stages.
Our Contract & Project Team can implement these Activities under short notice.
- Site Survey.
- Site Clearing & Engineering.
- Preparation of Bill of Quantities (BOQ) & Bill of Service (BOS).
- Quality check on all items to be used for the impending Project.
- Monitoring all the activity on daily basis & reporting through NOC.
- Provision of Security at Site.
- End-to-End Project Documentation
- Preparation of Bill of Quantities (BOQ) & Bill of Service (BOS).
- Quality check on all items used in the project at Site.
- Monitoring all the activity on daily basis & reporting through an MIS.
- Liaise with the Power Suppliers (Electricity) to obtain cost to supply power to Site and ensure the right Power Phase are supplied to enable RECTIFIERS work without issue.
- Construction of Shelters
- Maintenace of Servo stabilizers
- Undertaking ALL applicable Civil Works
- Comprehensive & Non-Comprehensive Maintenance.
- Diesel Filling & Power (Electricity) Supply Payment
- Fixing & Maintenance of Lightening Arresters.
- Maintenance of ALL Electrical Equipment at Cell Sites.
- Servicing and Maintenace of Diesel Generators i.e., PMU Services.
- Installation & Management of Fire Alarm Systems.
- Provision & Maintenance Battery Bank.
- Maintenance of Integrated Panels.
- Servicing of Air Conditioner Units for Indoor Cell Sites.
- We provide PREDICTIVE Maintenance Services as per SLAs/SOW.
- Corrective Maintenance.
- Cell Site Maintenance.
- Cell Site Alarm Rectification.
- Ensure there is ZERO DOWN TIME at Site.
Contract Management Training
Contracts are designed to be binding in nature, to deliver unique goals and business objectives, with contract teams released to their operational roles at contract implementation. With less focus on contract management skills development, business entities may end up with low quality, over budget, unsuccessful projects.
Contract Management success requires discipline at the individual at organizational levels. As Contract Specialists experts, we understand how hard it can be to change behaviors. We will work with you to solidify adoption of your process and build the discipline that will guarantee your long-term success.
With a varied background in contract implementations, we provide temporary project Management resources to meet the needs for any contract length. Through our experienced certified contract managers, we supplement contract teams with:
- Leadership skills to ensure successful project completion and closure.
- Coaching of individual project managers and their teams.
- Acting as external Project Management Office.
Since 2009, we have offered trainings to in related areas shown below:
- Earned Value & Cost Estimating Analysis.
- Contracts & Procurement Management.
- Contract Tracking & Vendor ePayment System Designing.
- Contract Planning and Implementation Management.
- Contract Reporting & Spend Analysis.
- Contract Schedule Variances Planning, Monitoring & Management
- Six Sigma Portfolio, Program & Contract Management.
All our training is mainly based on material approved by the following key Organizations:
World Commerce & Contracting (WCC), The Chartered Institute of Procurement and Supply (UK), The Chartered Institute of Logistics and Transport (UK), Project Management Institute (USA), Association of Certified Fraud Examiners (USA), and International Association for Contract and Commercial Management (USA).
How We Do Business
Client Care
Our core business, which is provision Contract Advisory Services and Contract Management Training, makes a valuable contribution to society. For many individuals and entities our innovative support services are, quite literally, lifesaving. Corporate responsibility defines how we achieve our goals and how we conduct our business affects our relationship with groups such as:
- Entities who use our services including mission critical companies such as Hospitals.
- Their employees whom they trust them for their life and money.
- Their clients who are in continuous need to their products and services.
- Governments that regulate their industries
Our reputation with these people and the trust they place in our services is critical to our business. But our focus in what we do does not mean we can ignore the critical need of a continuous development, enhancement and improvement of our services.
Ethics
By demonstrating to stakeholders that we meet high ethical standards in all aspects of our work, and that we are committed to helping address challenges, we can maintain their support. Our reputation, the standards we operate with and our employment practices impacts greatly on our ability to attract, retain and motivate the best people.
Client Care with Customer Delight
Our past and present individual and corporate clients have helped us sustain and evolve to meet new and demanding challenges within the business environment. Each individual participant works within the various business sectors while holding senior, middle, or junior management roles. They have, and had different business goals, with different needs, and their business environments most often distinct.
Despite these differences they share several common goals. Our individual clients who work for some of the highly performing companies desire to help their employers develop competitive advantages in order to maintain their business growth in increasingly competitive work environments. The common cut across approach is:
- Achieve business goals that present minimum impact for Interruptions.
- Better nurture their staff to achieve to their highest performance levels.
- Make an immediate, measurable and lasting difference in their enterprise.
- Improve their project management skills and relationships to enable them better solve problems more effectively and become solution oriented.
Our reputation with these people and the trust they place in our services is critical to our business. But our focus in what we do does not mean we can ignore the critical need of a continuous development, enhancement and improvement of our services.
